Terms and Conditions

You can reach us at support@namakindia.com or call/ whatsapp at (+91) 8006737312. All your orders are packed between Monday to Friday, 10-8 pm. This is the best time for you to contact us and get a timely response. We take 24 to 48 hours to respond to your queries. Please be patient with us. We are here to listen to you:)

For North India, all the orders are delivered within 4 to 5 days and for South/West India, it takes 7 to 8 days for the package to reach you.

Our delivery timelines may vary from location to location. However, it takes 4 to 5 days in North India and 7 to 8 days in South India to deliver all your orders from the date of placing the order. If you don’t receive your order within the given timeframe, drop a line at support@namakindia.com.

Shipping charges will be added once you move your products to the cart. These charges may vary and will be added to your final purchase.

We deliver across pan India. This means, you can place your orders from any corner of India!

Once you place your order, you will receive an email and a text message with tracking details to track your order.

Yes, you can request the exchange and return for your order if you are unsatisfied with the received one. For this, drop a line to support@namakindia.com or call/whatsapp us at (+91) 8006737312 within 24 hours of receiving the order. We will revert back to you within 24 to 48 hours of your request initiation.

Yes, we will initiate a pickup for your order after receiving your request. It may take 7 to 8 days to resolve your request.

Once we receive your order back, we will refund your amount.

You can make the payment for your orders through debit card and credit card.

No, we only accept prepaid payment methods and so, cash on delivery (COD) is not available.

Yes, you can make payment through Gpay/ Paytm if you choose to place your order from any social media platform like Instagram.